.................POSTAGE AND COURIER OPTIONS
Russia: It is important to give a Commercial Address as a shipping address, such as your office address or a relatives office address so that the item can be shipped to this address.
If items are held by your country customs, it is not femshaper's responsability. It is your responsability to liaise with your country customs.
Please be aware that recipients outside the EU may have to pay import duty or other taxes. Our local delivery partners may also charge fees for processing import duties.
Please note that we are not responsible for courier or postal services delivery timings or terms & conditions. Once the parcel as been given to the delivery courier, it is not Femshaper responsability anymore but the courier company.
Please make sure that you enter all the information for your shipping address. If the item is returned to us, due to incomplete address details, we will have to ask you to pay for the postage fee to send the item again, with the correct address on it. We are not liable for any delivery address error you have specified in your order. If the address was wrongly submitted. Failure to pick up the item from the courier services resulting in item being returned to shipper is at the customer's costs.
Please note that for all amounts spent above £100 we retain the right to request a proof of payment to the customer.
Please note that our delivery timings are in working days, this means that weekend and bank holidays days do not count as working days.
Please note that, for all orders after 12pm, the 1st working day starts on the following day.
Some items are made with latex, please do not purchase these items if you are allergic to latex. Buyers must be 18 years old and above and have the permission of the card holder.
If in doubt, due to medical condition, you should seek external advice before purchasing the item, please do so. Femshaper is not liable and not responsible for any harm, damages as a result of the use of the product or service of this website. Buyers are responsible for their own purchase.
We reserve to right to refund only the product cost only not including the delivery charge, as already paid to our third party courier service.
Exchanges are accepted within 7 days of payment, exchanges are accepted only for waist cinchers, if waist cinchers are too big or too small.
Shipping charges for exchanges are paid by the buyer.
When returning a product for an exchange, it is advised that the buyer returns the products by recorded delivery to be able to track the product. If the product gets lost during transit, when the customer returns his item, we are not responsible for any loss.
For UK Exchanges, please pay the transport fee on the website, so that we can post your exchanged item.
For Europe and International exchanges, please pay the European or International transport fee on the website, so that we can post your exchanged item to your country.
We will exchange waist cinchers that are undamaged, unused and unworn and in their original packaging, undamaged.
Damage during the course of returning products: If you choose to return any products to us, femshaper will not be responsible for any loss or damage to them in transit and, for this reason, we recommend that you use a recorded delivery service. If returned products are lost or damaged in transit, we reserve the right to charge you (or not to refund any amounts attributable to) such loss or damage. All items on half price are not exchangeable nor refundable
For reasons of health and hygiene we are unable to refund the following products undergarment shapewear, leggings, butt lifters, lingerie, pants or swimwear. THIS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS RELATING TO FAULTY OR MISDESCRIBED GOODS OR YOUR RIGHT TO CANCEL ORDERS UNDER THE CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS, FURTHER DETAILS OF WHICH ARE AVAILABLE FROM THE LOCAL TRADING STANDARD DEPARTMENT OR CITIZENS ADVICE BUREAU
.................DATA CONFIDENTIALITY & PRIVACY
Your data remains confidential and will not be shared with any third parties.
All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information
.................DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall femshaper, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licencors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Prices for our products are subject to change without notice.