.................POSTAGE AND COURIER OPTIONS

Russia: It is important to give a Commercial Address as a shipping address, such as your office address or a relatives office address so that the item can be shipped to this address. 

If items are held by your country customs, it is not femshaper's responsability. It is your responsability to liaise with your country customs.  

Please be aware that recipients outside the EU may have to pay import duty or other taxes. Our local delivery partners may also charge fees for processing import duties.

Please note that we are not responsible for courier or postal services delivery timings.

Please make sure that you enter all the information for your shipping address. If the item is returned to us, due to incomplete address details, we will have to ask you to pay for the postage fee to send the item again, with the correct address on it. We are not liable for any delivery address error you have specified in your order. If the address was wrongly submitted. Failure to pick up the item from the courier services resulting in item being returned to shipper is at the customer's costs.   

Please note that for all amounts spent above £100 we retain the right to request a proof of payment to the customer. 

.................MATERIAL

Some items are made with latex, please do not purchase these items if you are allergic to latex. Buyers must be 18 years old and above and have the permission of the card holder.

If in doubt, due to medical condition, you should seek external advice before purchasing the item, please do so. Femshaper is not liable and not responsible for any harm, damages as a result of the use of the product or service of this website. Buyers are responsible for their own purchase. 

.................EXCHANGES

Exchanges are accepted within 7 days of payment, exchanges are accepted only for waist cinchers, if waist cinchers are too big or too small. 

Shipping charges for exchanges are paid by the buyer. 

When returning a product for an exchange, it is advised that the buyer returns the products by recorded delivery to be able to track the product. If the product gets lost during transit, when the customer returns his item, we are not responsible for any loss. 

For UK Exchanges, please pay the transport fee on the website, so that we can post your exchanged item.  

For Europe and International exchanges, please pay the European or International transport fee on the website, so that we can post your exchanged item to your country.  

We will exchange waist cinchers that are undamaged, unused and unworn and in their original packaging, undamaged. 

Damage during the course of returning products: If you choose to return any products to us, femshaper will not be responsible for any loss or damage to them in transit and, for this reason, we recommend that you use a recorded delivery service. If returned products are lost or damaged in transit, we reserve the right to charge you (or not to refund any amounts attributable to) such loss or damage. All items on half price are not exchangeable nor refundable

For reasons of health and hygiene we are unable to refund the following products undergarment shapewear, leggings, butt lifters, lingerie, pants or swimwear. THIS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS RELATING TO FAULTY OR MISDESCRIBED GOODS OR YOUR RIGHT TO CANCEL ORDERS UNDER THE CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS, FURTHER DETAILS OF WHICH ARE AVAILABLE FROM THE LOCAL TRADING STANDARD DEPARTMENT OR CITIZENS ADVICE BUREAU

.................DATA CONFIDENTIALITY & PRIVACY

Your privacy is very important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you when processing orders. 

Your data remains confidential and will not be shared with any third parties. 

All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information 

.................DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall femshaper, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licencors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. 


.................SERVICES, PRODUCTS AND PRICE CHANGES 

Prices for our products are subject to change without notice. 


.................ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide accurate purchase and account information for all purchases made at our store for us to proceed your order. 


.................INDEMNIFICATION

You agree to indemnify, defend and hold harmless Femshaper and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.



.................SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

.................TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


.................ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party